FAQ & Contact


Most orders ship out within 2 business days of the order being placed and should arrive 3-4 days later. If there is going to be any delay on top of this, we'll let you know ahead of time. 

Shipping costs are calculated at checkout based on the items you're purchasing. 


We're happy to exchange or refund your order if you aren't completely happy. 

The return policy lasts 30 days. If 30 days have gone by since you received the item, we are sadly no longer able to issue a standard refund or exchange. Please contact us to work out an alternate solution in this case.

If you do opt for an exchange or refund, print and fill out our Return Form so we know exactly what you need once it arrives (click here to download the form). If you've got any questions or need assistance, just contact store@letterpressfilm.com and let us know how we can help.


We accept Visa, MasterCard, American Express, Discover and yes, Diners Club. We also accept payment through PayPal Express Checkout.


Have a Question? That's no problem.

If you need more info about an order, just email us at store@letterpressfilm.com

If you'd like to get in touch with the film, contact info@letterpressfilm.com.